Refund and Returns Policy

At Slumbernst, we want every customer to be completely satisfied. If you are not happy with your purchase, we offer a clear return and refund process.

Return Eligibility

• Returns must be requested within 30 days of receiving your order.

• Items must be unused, undamaged, and in original packaging.

• Proof of purchase (order confirmation or receipt) is required.

Non-Returnable Items

• Clearance or final sale products

• Personalized or custom-made items

• Products damaged due to misuse or improper handling

Return Process

1. Contact Christopty99@outlook.com with your order number and reason for return.

2. Our team will provide instructions and the return address.

3. Ship the item securely using a trackable shipping method.

Refunds

• Refunds are processed after the returned item is received and inspected.

• Approved refunds will be issued to the original payment method within 5–10 business days.

• Original shipping fees are non-refundable unless the return is due to our error.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 7 days of delivery with photos. We will arrange a replacement or full refund.